Privacy Policy

Last updated: November 11, 2025

Welcome to PlantGuide - ID & Diagnose (the "App"). We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our App. Please read this Privacy Policy carefully. By using the App, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

We may collect information about you in a variety of ways, including: (1) information you provide voluntarily when using the App; and (2) information collected automatically when you use the App.

1.1 Information You Provide Voluntarily

When you use the App, you may choose to provide us with certain personally identifiable information that can be used to contact or identify you. This information may include, but is not limited to:

• Your name, email address, and phone number
• Plant-related information you choose to share (e.g., photos of plants, plant care notes)
• Feedback and other information you provide when contacting us

1.2 Information Collected Automatically

When you use the App, we may automatically collect certain information about your device and usage of the App, including:

• Device information: Such as your device model, operating system version, unique device identifiers (e.g., IDFV), and network information
• Usage data: Such as the features you use, the time and duration of your use, and the frequency of your visits to the App
• Location information: If you enable location services on your device, we may collect your approximate location to provide location-based plant recommendations
• Photos and images: If you use the App's plant identification feature, we may collect photos you take or upload through the App

2. How We Use Your Information

We use the information we collect about you for the following purposes:

• To provide, maintain, and improve the App and its features
• To process and respond to your requests, questions, and feedback
• To personalize your experience with the App (e.g., provide customized plant care tips)
• To identify and fix technical issues with the App
• To send you updates, newsletters, and other information about the App (if you have opted in to receive such communications)
• To ensure the security and integrity of the App

3. How We Disclose Your Information

We do not sell, trade, or otherwise transfer your personally identifiable information to third parties without your consent, except as described below:

• Third-party service providers: We may share your information with third-party service providers who assist us in operating the App, such as cloud storage providers, analytics providers, and customer support providers. These third parties are obligated to protect your information and may only use it for the purposes for which we disclose it to them.
• Legal requirements: We may disclose your information if required to do so by law or in response to valid requests from public authorities (e.g., a court or a government agency).
• Protection of rights: We may disclose your information to protect the rights, property, or safety of us, our users, or others.
• Business transfers: If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.

4. Data Security

We implement reasonable security measures to protect the confidentiality of your information and prevent unauthorized access, use, or disclosure. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security. You acknowledge that your information may be accessed or disclosed if required by law or if such access or disclosure is necessary to protect our rights or the rights of others.

5. Data Retention

We retain your personally identifiable information for as long as necessary to fulfill the purposes for which it was collected, or as required by law. When your information is no longer needed, we will delete it or anonymize it so that it can no longer be associated with you.

6. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal information:

• The right to access the personal information we hold about you
• The right to request that we correct any inaccurate or incomplete personal information
• The right to request that we delete your personal information
• The right to object to or restrict our processing of your personal information
• The right to data portability (i.e., the right to receive your personal information in a structured, commonly used, and machine-readable format)
• The right to withdraw your consent to our processing of your personal information (if processing is based on consent)

To exercise any of these rights, please contact us using the information provided in Section 8 below.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this Privacy Policy. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information. Your continued use of the App after any changes to this Privacy Policy constitutes your acceptance of the revised Privacy Policy.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

Email: thomasch367@gmail.com